Refund Policy
We want you to be completely satisfied with your purchase.
Eligible Returns
Products can be returned within 7 days of delivery if: damaged on arrival, wrong product delivered, near-expiry product delivered.
Non-Returnable Items
Prescription medicines once dispensed, cold-chain products, and opened OTC medicines cannot be returned.
Refund Process
Approved refunds are processed within 5-7 business days to the original payment method.